About
Us
Peter Sprague,
President of Corporate Training Partners, Inc. brings a unique combination
of experience, skills and knowledge to his work with organizations.
What
did Peter do before forming Corporate Training Partners?
In
what industries does Peter have experience?
What
are some of the accomplishments of Corporate Training Partners?
What
is Peter’s education and professional development background?
What
other organizations can Corporate Training Partners bring to your
project?
Peter's
Work Experience
Peter is a former accountant
and certifiable high school biology teacher turned performance consultant.
Why does this matter? And how does it help you?
Accountant. Peter’s
experience in accounting gives him the perspective of a CEO. He
worked as a financial and cost analyst for Raymond James and Associates
(a member of the New York Stock Exchange), designing a cost accounting
system responsible for providing the data on which to base internal
transfer pricing decisions. He was at the forefront of implementing
Activity Based Costing as it was being invented, in an industry
with no tradition of such detailed operational analysis. He gained
experience working with his CEO, CFO, subsidiary presidents and
department heads as they worked to create systems in which individual
and organizational goals were fully aligned.
Peter is not just another
trainer or facilitator. He’s completely at home with the analytical,
financial side of business, as well as the people side.
Biologist. Peter’s
education as a conservation biologist and understanding of evolutionary
biology gives him a unique perspective. Rather than viewing change
as a series of discreet events, Peter applies a systems view to
understanding change through the lens of your organizational culture.
For change to have a lasting impact, it must become part of the
culture, or risk being shrugged off like the wave on a beach. Any
action taken by Corporate Training Partners begins with an analysis
of the existing pressures that shape your organization’s behaviors
and how the intervention will fit into this existing landscape.
Performance Consultant.
Peter began his work in the field of Human Resource Development
as a one-person corporate training department for Raymond James.
He applied his experience with the financial operations of Raymond
James to the performance improvement needs of the Raymond James
employees. He was instrumental in the creation of Raymond James
University, a program with curriculum in the securities industry,
customer service and leadership development. Beyond merely offering
classes, Peter partnered with line managers to ensure that learning
was integrated into the performance management activities for each
employee.
Over eight years the
one-man gang evolved into a 10-person department, to support Raymond
James’ growth from $286 million to $922 million in total revenues
during the same time span. Peter’s work in building a culture of
superior service at Raymond James was instrumental in helping the
organization achieve such remarkable growth.
Peter’s corporate experience
gives him a clear understanding of the environment in which the
internal corporate manager is working. This client perspective is
something he brings to each and every project. It gives him the
ability to anticipate your needs, providing solutions that prevent
problems, not just react to them.
Industry
Experience
Peter has worked either
internally or with clients in these industries:
- Financial Services
/ Securities & Brokerage
- Mutual Funds
- Banking
- Insurance
- Technology Products
Distribution
- Telecommunications
- Automotive Parts Distribution
- Golf Instruction
- Directory Publishing
- Information Technology
Consulting Services
Accomplishments
Peter Sprague and Corporate
Training Partners have numerous accomplishments, including:
- Developed and delivered
Mastering Management I and II, a management development curriculum
for a telecommunications client. These three-day management courses
provided their managers a foundation of effective, useful management
skills.
- Created "CommQuest!
Becoming a SuperCommunicator," a flexible communication skills
learning tool using discovery learning techniques to promote rapid
skill development.
- Designed and facilitated
visioning process for leadership team of a telecommunications
company.
- Created customized
learning activities for numerous clients of Paradigm Learning
using Zodiak ™ The Game of Business Finance and Strategy.
- Designed and developed
highly interactive 25-hour course for a Fortune 100 technology
products distributor to support the implementation of standard
internal controls worldwide.
- Developed workbook
"Professional Success – Personal Growth," an advanced
financial advisor training program offered by Life Enhancement
Systems.
- Modified "Professional
Success – Personal Growth" workbook for use with branch managers
trained by Life Enhancement Systems.
- Designed, developed
and delivered "Brokerage Industry Basics," a seven-hour course
that shows brokerage employees how to navigate the complex world
of processing various financial instruments while focusing on
providing outstanding customer service.
- Designed, developed
and delivered "Introduction to Mutual Funds Operations,"
an add-on module to "Brokerage Industry Basics."
- Created and conducted
a Continuing Education (CE) needs analysis survey of more than
1,000 financial advisors, resulting in the design of a strategic
training curriculum for these same professionals.
- Delivered presentation
skills training for United Way Loaned Executives to help them
develop their public speaking abilities to be used in an $20 million
fundraising campaign.
- Trained hundreds of
Volunteer Executives the fundamental sales skills needed to earn
an organization’s commitment to participate in the annual United
Way campaign.
- Designed and implemented
Raymond James University (RJU), an educational program for brokerage
home office employees. Course topics ranged from the securities
industry to customer service, supervisory skills and leadership.
- Designed, developed
and delivered a comprehensive management development program combining
workshops, assignments, mentoring and testing to promote consistent,
effective management practices throughout the organization.
- Designed and delivered
"How May I Help You?", the customer service course that
Raymond James’ Associates uses to translate the Service 1st philosophy
into action.
- Designed and delivered
Directions I and II, an in-depth orientation program that shows
Associates how to start their career with the best possible focus
on delivering great service.
- Managed growth of
RJU to support Raymond James Financial’s (RJF) revenue growth
from $250 million to $900 million.
- Created cost accounting
system used as basis for intercompany transfer pricing decisions
at RJF
Education
& Training
Peter’s education and
professional development activities include:
- B.A., Accounting,
from Catawba College, 1983. Includes extensive coursework in Conservation
Biology.
- M.A., Science Education,
University of South Florida, 1989
- Certificate of Completion,
Securities Industry Institute, from Wharton College of Business,
University of Pennsylvania and the Securities Industry Association
- Series 7 license with
NYSE / NASD (currently inactive)
- Attended the American
Society of Training and Development (ASTD) International Conference
in Exposition in 1990, 1991, 1992 and 2002
- Attendance at the
National Speaker’s Association convention 2001, 2002
- Certificate of Completion,
Instructional Design (3-day course), taught by Practical Management,
Inc.
- Western Florida Division
champion, speech evaluation, Toastmasters International.
- Peter is an active
member and officer of numerous professional organizations such
as the Suncoast chapter of the American Society of Training and
Development (ASTD - VP Professional Development 2002, President
Elect 2003), Senior Human Resources Development (HRD) Forum (Treasurer
& Membership Administrator, 1999 - present), Toastmasters
International (Advanced Toastmaster Bronze, various club officer
positions 2000-2002), National Speakers Association and National
Speakers Association - Central Florida chapter.
Partners
Corporate Training
Partners has the ability to create a virtual project team for
large-scale initiatives. Organizations and individuals that have
expertise for a variety of situations include:
|
Effectiveness, Inc.
http://www.effectiveness.com
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Experts in coaching, team development and management development.
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Solutions House, Inc.
http://www.solutionshouseinc.com
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An outstanding source for a creative approach to instructional
design.
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Lowell Sprague, CPA, MBA
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Experience in financial modeling and financial operations
systems. Industry experience in health care.
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SmarTalkers
http://www.smartalkers.com/
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The best source for ongoing presentations skills improvement.
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DML Training & Consulting, Inc.
http://www.employeespirit.com/
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Experience in bringing Disney magic to training programs
on quality, customer service and leadership.
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