Communication Skills for the Teaching Professional: How to create an unforgettable customer experience


Your students come to you from many places, many backgrounds and for many reasons. However, all want to improve their golf game. And they are depending on you, the teaching professional, to guide them on this journey. What stands between your golf expertise and a successful learning experience for your students? An experience they will value so much they'll come back again and again, as well as endlessly promoting your club to their fellow golfers?

Your communication skills.

The ability to communicate individually with each student is the link between knowledge and learning. The skill to tailor a message for each individual is the key to establishing that special chemistry, that unique rapport that will make a student say the teaching professional is a truly special, gifted instructor. Helping each person on your staff become this kind of communicator is what this workshop is all about.

After this workshop you will be able to:

  1. Develop and demonstrate an attitude of excellent service
  2. List the realities and challenges of communicating and identify the skills you need to overcome these challenges.
  3. Quickly and easily identify each student's needs and how to tailor your communication to meet these needs.
  4. Apply thoughtful body language and words with each and every student.
  5. Resolve conflicts by partnering with golfers, not working against them.
  6. Select from a variety of tips that will help you exceed student expectations
  7. Plan to deliver uncompromising service at every contact point a golfer has with your club.

Full-day