Effective
Communication Skills for Effective Leadership
Your ability
to communicate is the #1 factor in determining how you are perceived.
Do others see you as a leader? Do they see your true essence?
Are you communicating the desired message when you work with your
employees, your peers and your managers?
Effective
communication skills are essential to your success as a leader.
Everyone communicates. You would think it's easy, but we all know
it's not. Why? What makes effective communication such a challenge?
How do you overcome these challenges?
This workshop
will help you will learn about the art of communication. Not just
concepts, but practical skills you can put to use in your life
immediately.
After
this workshop, you will be able to:
1. Identify
the realities and challenges of communicating so you can fully
grasp why effective communication is so hard to achieve and identify
the skills you need to overcome these challenges.
2. Use the structure of a productive coaching discussion that
will help your employees continually improve their performance
and move any discussion towards action and results.
3. Explore and practice using the skills needed to develop information
in partnership with another during a conversation.
4. Use effective listening skills to establish rapport so that
your communication partner feels unique, special and totally understood.
5. Use clarifying skills to establish full understanding and shared
meaning during conversations with others, reducing the chance
of misunderstanding or being misunderstood.
6. Use behavioral language that will enable you to say precisely
what you mean and reduce confusion and misunderstandings.
7. Establish an emotional connection with others by using empathy
statements when appropriate during a class.
8. Create the information needed to that the substance of a conversation
is translated into action and can be easily documented.