Interviewing to Select Top Talent for Your Organization

THE MOST important thing you do as a leader and manager is to select talented individuals that will become part of your organization. These individuals must possess the skills, experience, knowledge and attitudes that will enable them to succeed in your unique environment. How do you cut through the image presented by a job candidate to assess their true talents? And how do you do it quickly? Consistently? Legally?
This course is designed to teach anyone conducting interviews the proven skills for getting useful information from which to make a hiring decision. An interview represents an enormous opportunity to gather the data you need when hiring, but many managers squander this chance. There is no reason you can't be an outstanding interviewer - it just takes learning and practice.


After this workshop, participants will be able to:
1. Plan a logical, structured interview that includes pre-planned interview questions.
2. Recognize the importance of developing an interview plan based on thorough knowledge of the job.
3. Understand that a behavioral example is a specific life-history event that can be used to determine the presence or absence of a skill.
4. Use interviewing techniques that allow for interviewer control, such as:

  • Asking open-ended questions.
  • Taking notes.
  • Seeking contrary evidence.
  • Using rapport-building questions.
  • Allowing silence.
5. Explain why it is important to make selection decisions based on facts and information, not on a gut feeling.
6. Know why the concept of "the best predictor of future behavior is past behavior" is so important in the behavioral-based interview process.
7. Recognize why some questions cannot be legally asked in the interview process.