|
|
|
Great References
|
|||||||||||||
|
Flight of the Buffalo "How I Learned to Let My Workers Lead,"
|
Both of these resources tell the story of how Ralph Stayer transformed the culture of Johnsonville Sausage, which today has a waiting list of over 2,000 people that want to work there...to make sausage! Great example of what it takes for a CEO to truly let go and embrace the role of servant leader. |
|||||||||||||
| Good to Great Jim Collins 2001, HarperBusiness |
Tremendous research-based presentation of what it takes to move a company from Good to Great. Tremendous depth within each of the factors that separates great companies from good companies. Pay particular attention to Level 5 leadership and the role of the humble leader. | |||||||||||||
|
First, Break All the Rules |
Another great data-backed resource that clearly demonstrates that great employees value great managers. The first in Gallup's series based on the Q12 research, this is a must read for any leader. | |||||||||||||
|
Primal Leadership Working with Emotional Intelligence
|
Clear presentation of what it takes to be effective in working with others. Great connection of research to success and the role that "soft skills" plays in determining the success or failure of otherwise very talented people. Goleman has done a fine job of pulling together a broad range of research and packaging it under the heading of Emotional Intelligence. | |||||||||||||
| The Loyalty Effect Frederick F. Reichheld 1996, Harvard Business School Press |
Another research-based tome that connects the dots between employee retention, customer retention and profits. Intuitively, we know this, but this book puts numbers behind the argument...a great source for buttressing the argument that supports investing in employee retention. | |||||||||||||
|
"The High Cost of Lost Trust" |
Interesting research that focused on pinpointing the real
cost associated with low-trust environments. The study surveyed 6,500 Holiday
Inn employees in 76 international hotel sites to examine the alignment between
managers' words and actual performance. Findings? On a 5-point scale, a
one-eighth-point improvement should result in a 2.5 percent increase in
hotel revenues - which translates into $250,000 per hotel. |
|||||||||||||
| 22 Keys to Creating a Meaningful Workplace Tom Terez 2000, Adams Media Corporation |
Extensive anecdotal research collected by the author and packaged under the "22 Keys" format. All of which fit into the Integro Leadership Institute's approach for building Trust and increasing Personal Responsibilty. Well written and an easy read. And Tom Terez is simply a fine man who is a pleasure to know! | |||||||||||||
